If you can’t decide between Infor Crm and Salesforce, you are in the right place. Infor Crm and Salesforce are two different CRM software available, but their intended audiences are quite different. Compare them side by side:
Key Takeaways
- Infor CRM is a customer relationship management platform designed to help businesses manage customer interactions and sales processes. It offers features for sales automation, customer support, and analytics. Infor CRM is suitable for businesses seeking a CRM solution to streamline their sales and customer service efforts. However, it may not provide the same level of scalability and customization options as Salesforce.
- Salesforce is a leading CRM platform used by businesses of all sizes. It offers a wide range of features, including sales automation, marketing automation, customer service, and analytics. Salesforce’s extensive customization options and integrations make it a versatile tool for managing customer relationships and sales processes. It is well-suited for businesses with complex sales and marketing operations that require a highly scalable and customizable CRM solution. While Infor CRM provides essential CRM functionalities, Salesforce’s broader feature set and extensive ecosystem of integrations make it a more suitable choice for businesses seeking a highly customizable and scalable CRM solution.
Main Differences Between Infor Crm and Salesforce
Infor CRM and Salesforce are comprehensive CRM platforms with sales, marketing, and service capabilities. Infor CRM targets specific industries, such as manufacturing and distribution, offering tailored solutions. Salesforce is widely used across various industries and offers extensive integration options. The choice between Infor CRM and Salesforce depends on whether users require a CRM solution tailored to specific industries or a widely adopted CRM platform with diverse integration possibilities.
Pricing of Infor Crm and Salesforce
Infor CRM
Infor CRM offers flexible pricing plans that are tailored to the needs of each business. The pricing may vary based on factors such as the number of users, active profiles, channels, and addons required:
- Infor CRM’s pricing plans start at $65 per license.
- Infor CRM offers a free trial.
- Infor CRM’s pricing may include a onetime license cost ranging from $795/user to $1,095/user for named user license and an annual licensing fee of $200 (21%).
- Infor CRM’s pricing is flexible and customizable, allowing businesses to choose the features and services they need.
- Infor CRM is known for its rapid returnofvalue and fast implementation.
Salesforce
- Offers various products, each with unique pricing
- Typically, pricing will vary from $50/month to $350/month
- The Salesforce Customer 360 platform, which includes customer success tools, requires a custom quote
- Additional features such as advanced analytics and marketing automation are available for an additional cost
- Salesforce’s pricing is more expensive compared to Infor CRM
It’s worth noting that Infor CRM and Salesforce are both comprehensive CRM platforms that offer similar features, but Salesforce is more expensive and offers more advanced features and capabilities. Infor CRM, on the other hand, offers a more flexible and tailored pricing model. The choice between the two will depend on the specific needs and budget of the business.
My experience with Infor Crm and Salesforce
Infor CRM
Infor CRM is a customer relationship management (CRM) platform that offers features for managing customer interactions, sales, and marketing efforts. It’s designed to help businesses improve customer relationships and streamline sales processes.
However, Infor CRM might not offer the same level of scalability and advanced functionalities as Salesforce. If you’re seeking a platform that covers a broader spectrum of business operations beyond CRM, you might find Infor CRM’s offerings limited.
Salesforce
Salesforce is a comprehensive CRM platform that covers various aspects of business operations, including sales, marketing, customer service, and more. It’s known for its scalability and customization options, making it suitable for businesses of all sizes.
If your business requires a CRM that goes beyond customer management and encompasses multiple facets of operations, Salesforce could be a strong choice. Keep in mind that Salesforce’s extensive capabilities might come with a steeper learning curve compared to platforms with a narrower focus like Infor CRM.
Consider your business needs – Infor CRM for customer relationship management or Salesforce for a comprehensive CRM solution that spans various business functions.
Our Winner: Salesforce
After analyzing both Infor Crm and Salesforce, we concluded that the best choice overall is Salesforce.
This obviously doesn’t mean that the other choice is particularly bad. For some particular cases could even be the other way around, depending on your specific needs.
